Top 10 realizations about New England car dealerships

After speaking to dozens of contacts at dealerships throughout New England, I started to paint a picture for how a dealership was run and the type of people who work there. After spending a day visiting some dealerships like Madison Chrysler, Gale Toyota or Longmeadow Motor Cars, I compiled a list of realizations I made through my travels.

10. Donuts. They love donuts.

9. Smoking inside showrooms might actually be permitted.

8. Every person is a potential sale. Even though the salesmen knew our intention was to discuss our marketing partnership, we were still constantly asked if we were interested in buying a car.

7. The customer ALWAYS comes first. Meetings will be blown off if there is any possibility someone in the store might be interested in a car. [keep reading]

Nov 14, 2012

Letter from the new guy

Whether it’s the first day of school, your first day of work, or your first day driving your recently purchased vehicle, first days can rock you like a hurricane.

I’ve had a lot of firsts in my life. My first day as a man, according to my Rabbi, was 15 years ago this month. First days of high school and college were memorable. My first day in “the real world” working a BS job is certainly one I won’t forget. Last month included my first day living with a female, which I found to be quite, what’s an appropriate phrase… a different experience (but in a good way). Then there were my first days at Mojo Motors and my first day recovering from the most damaging hurricane in the last 100 years, which just so happened to land on the same day. [keep reading]